FREE WORLDWIDE SHIPPING ON ALL PRODUCTS

Shipping, Refunds and Exchanges

We are certain that you will adore your Ever Chloe item(s) when it arrives and stand by the quality, but if you don't for any reason, please drop us a quick message via our Contact Us page and we will make it right.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To return your iten, you should mail your item to: 3839 McKinney Ave. #155-811 Dallas Texas US 75204

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shopeverchloe@gmail.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shopeverchloe@gmail.com and send your item to: 3839 McKinney Ave. #155-811 Dallas Texas US 75204.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please allow 14-21 days for your purchased item(s) to arrive. Thank you!

 

All the best,

Ever Chloe